International Shipping
AKindCrystal shippings only to Sweden & the EU at this time.
Minimum order 399 SEK, excluding shipping
As it takes a tremendous amount of time, work and work material to create orders and of course with the consideration that we need to think sustainable, there is a minimum order for 399 SEK for international purchases excluding shipping.
Delivery
All international packages are sent with the local postoffice: Postnord. Our normal processing time is 4-6 work days yet we do not have any control over PostNords handling once the packages are given off to them. Weekend purchases are sent the following Monday.
"Tracked" & "not-tracked" shipping options are available. AKindCrystal does not accept any responsibility for delayed or lost items with non-tracked packages. Please allow up to 14 working days. Shipping times vary based on location & courier.
| Standard Insured: Order Shipped with "PostNord" with Tracking. PNord Insurance. | Orders 399,00 kr and up |
Shipping cost: 399,00 kr SEK
|
|---|---|---|
| Standard: Order Shipped with local Post "PostNord" with Tracking. No Insurance Included. | Orders 399,00 kr and up |
Shipping cost:
299,00 kr SEK
|
Don't see your country?
At this time AKindCrystal.com only delivers within the EU.
*This does not include the UK at this time due to Brexit.
Please get in touch if you do not see a delivery option for your country: Info@akindcrystal.com
If your package disappears...
AkindCrystal does not take responsibility for any lost or not picked-up packages. Orders over 2000 SEK will be insured and therefore these will be reported to the transport company. Send an email to Info@akindcrystal.com if this happens.
Wrong Delivery Information
The customer is responsible for providing the correct shipping address. It is important that you are extra careful with what you fill in including name, eventual c/o address, email, post address, post number & mobile number.
With any packages sent back, the buyer will have to pay an administration cost of 100 SEK (ca. €10) in addition to a new delivery cost.
AKindCrystal.com reports exactly what is inside your packages as stated by law. Your packages will not be marked as gifts as items sold at AKindCrystal.com are sale goods.
Prices
Prices are displayed at checkout. These are calculated according to weight and location.
Currency Exchange
AkindCrystal reserves the right for eventual price adjustments due to the currency exchange between countries that affect International purchases.
All prices are in Swedish Krona (SEK) but can be switched to Euros (€) on the bottom of the webpage. We reserve the right for correcting any misinformation and also reserve the right to adjust prices accordingly.
Reklamations / Returns
Crystals and stones come from Mother Earth and therefore are very unique and can have natural breaks, holes, druzies, etc. AKindCrystal checks all items before packaging and sending off your kind crystal to you. If it is broken, please get in touch by email: info@akindcrystal.com. A return confirmation needs to be given before sending back the item.
Declined Purchases:
-If you are under 18 years old, please get permission to purchase from us.
-No open purchases or exchanges for sales or offer items.
-LiveSales & Storysales are considered specially created orders for you & therefore all sales are final.
-If communication fails, AkindCrystal reserves the right to stop any purchases or future purchases.